Adversary SimulationsJan Kahmen8 min read

Security Awareness with a Phishing Simulation

A phishing simulation is an often used tool to simulate or fake cyber attacks.

What Are Phishing Simulations?

A phishing simulation is a proven method for realistically replicating cyberattacks. This makes it an excellent component of employee security awareness training, helping staff recognize the dangers of cyber attacks and assaults. Much like a real attack, emails are sent that attempt to capture sensitive user data. They contain links and fictitious attachments designed to deceive the recipient. The key difference from a genuine phishing email is that this is a controlled security measure. It demonstrates how phishing works, strengthening employees' security awareness without posing any real threat.

Why a Phishing Simulation Makes So Much Sense

Cyberattacks are no longer a rarity. The number of successful phishing attacks in particular has risen sharply in recent years. For users, this poses a serious problem: roughly one quarter of phishing emails manage to bypass even Microsoft's sophisticated filters.

Rather than relying solely on technical filters, organizations should actively strengthen IT security awareness. The most effective approach is a multifaceted one. Alongside phishing simulations, a solid understanding of social engineering is essential to supplement general security measures.

Companies in particular should conduct regular phishing simulations, as they are prime targets for cybercriminals. Without proper training, employees quickly become a serious vulnerability. Phishing simulations help reduce uncertainty among staff and minimize the risk of falling victim to an attack.

Use Phishing Simulations to Build Security Awareness in the Company

Regular security awareness training protects the company and its employees alike. Delivered as digital, interactive sessions, these trainings are typically well received. Phishing simulations sharpen employee awareness and raise the overall level of IT security awareness across the organization. This is important for employees' personal lives as well as for the business, since the number of attacks will only continue to grow in the digital age. A phishing simulation service is particularly well suited for this purpose and strengthens general risk awareness.

Steps a Phishing Simulation Should Include

To unlock the full potential of a phishing simulation, rely on proven tools and best practices. A phishing simulation service combines both for you, helping foster security awareness among your employees while protecting the company from serious financial losses.

For the simulation to achieve the best possible results, start by removing potential obstacles. Avoid conducting a pure phishing test alone, as this sends the wrong message: the goal is to raise awareness, not to single out undesirable behavior. Instead, define and communicate learning-oriented security awareness measures. The following steps have proven effective.

Step 1: Create a Whitelist

Without proper technical preparation, the phishing simulation will not work as either a learning tool or a phishing test. Create a whitelist to configure the necessary settings and ensure that simulated phishing emails actually reach your employees' inboxes. Coordinate the technical details directly with your provider.

Step 2: Do Not Warn Employees

Do not alert employees ahead of the simulation. Only an unannounced exercise produces a genuine learning effect and lasting awareness.

Step 3: Keep It Anonymous

A phishing simulation is designed to strengthen internal security awareness -- not to test individual knowledge. Use an anonymous approach so employees do not feel monitored and have no reason to fear disciplinary action.

Step 4: The Phishing Email Must Be Difficult to Detect

Attackers no longer rely on obviously fraudulent emails. Instead, they use spear phishing -- carefully personalized messages that leverage personal data to appear trustworthy. Your phishing simulation should mirror this reality with authentic content, designs, and sender addresses. This approach makes the simulation an ideal introduction to IT security awareness.

Step 5: Provide Know-How

A phishing simulation helps your employees stay vigilant. Go beyond simply sending test emails and evaluating the results. Provide accompanying educational content so employees understand what to look for in phishing emails. After all, even the best filter cannot catch every real threat.

Step 6: Develop Procedures for Phishing Attacks

Proper response behavior is crucial. Establish a clear reporting chain and ensure your employees know exactly how to react when they encounter a phishing attack.

These same procedures should also be followed during the phishing simulation itself.

Step 7: Raise Awareness, Close Security Gaps

For a meaningful phishing simulation, send the emails at staggered intervals on an ongoing basis. This keeps participants alert to IT security risks and reinforces the learning content over time.

Step 8: Provide Feedback

After the phishing simulation, give participants constructive feedback. Address any open questions and allow enough time for them to share their experiences.

GoPhish -- the Open-Source Phishing Framework

GoPhish is a powerful phishing framework you can rely on in your organization. As an open-source solution, it is free of licensing costs and ready to use within seconds thanks to its one-click installation.

  • GoPhish supports a REST API.
  • The intuitive web interface makes the tool easy to use.
  • The system works cross-platform on Linux, Mac OSX, and Windows.
  • Results are available in real time.

The software also lets you define custom templates and targets, so you can launch tailored campaigns with ease. Importing pixel-precise templates streamlines the process significantly. Additional advantages include:

  • Launch a campaign in just a few steps.
  • Access the HTML editor directly from the web interface to customize your templates.
  • Once you start a campaign, the phishing simulation runs automatically in the background.
  • Track results in real time and export them into various report formats.

Thanks to its simplicity and rapid setup, this software lets you start building employee awareness right away.

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